Returns & Exchanges
At Addicted To Audio, we want you to be completely satisfied with your high-fidelity gear, which is why we offer a comprehensive return policy for change of mind or faulty items. Please ensure all products are returned in their original, pristine packaging to qualify for a refund or exchange.
Initiate Your Request
Contact our customer support team or visit our online portal within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your electronics in their original manufacturer box, including all cables, manuals, and accessories to avoid restocking fees.
Ship to Service Center
Affix the provided RMA label to the exterior of your package and ship it via a tracked courier service to our centralized inspection facility.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund or store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing